Rent Payments
Yes. Any balance you had on your old account is reflected on your new ledger as “Beginning Balance” be it a credit or debit. If you believe there to be a discrepancy, please reach out to leasing@ISUcampustown.com with the subject: Discrepancy in Ledger – Your Address.
The old website for payments is no longer valid. You should have received the email to activate your new account when the portal was live on 9/20. If you need the link, go here: https://walktoisu.residentportal.com
When you set up an ACH payment method in the resident portal, there will be 2 micro deposits of less than $1.00 sent to your bank account - this is through Plaid™, a bank verification service. Please make sure that you confirm your micro-deposits in the resident portal after you receive them. These need to be entered in the order in which you received them, so make sure to pay close attention to which micro-deposits you received first.
- When reviewing your account activity with your bank, it often shows the latest activity at the top of the page, so the first deposit number you see is likely the SECOND deposit received. If ResidentPortal/Entrata indicates that it cannot authorize your bank account, you likely entered the deposits in the incorrect order and should restart the process. Contact ResidentPortal support (contact information on the app) if you’re still having trouble.
Resident Portal
If you select forgot login/password, you should receive an email to reset your password. Ensure you’re using the same email as what’s on file. If you’re still having trouble, please email leasing@ISUcampustown.com, Subject: Password Reset Request – Your Name, and a staff member will reset your credentials.
General FAQs
By-the-bed leasing means you’re only responsible for your portion of the rent—not your roommates’. It’s a great option if you want the benefits of a shared apartment without needing to coordinate with others.
Each individual lease includes a private bedroom, plus furniture, internet, and trash pickup—all for one set price. If a roommate moves out early, it doesn’t affect your lease or rent. We also offer roommate matching if you’re not applying with a group.
By-the-bed leasing gives you the best of both worlds: the affordability of living with roommates, and the peace of mind that comes from only being responsible for your own rent.
You’ll get your own private bedroom and share common areas—like the kitchen, bathroom(s), and living room—with your roommates. That means you still enjoy the social perks of living in a larger apartment, without having to worry if someone else forgets to pay their rent.
It’s a smart choice if you want to save money, meet new people, and still have your own space. Plus, we offer roommate matching if you’re not applying with friends—so you can live with people who have compatible habits and preferences.
And unlike traditional leases, if one of your roommates moves out early, you’re not left picking up the tab. You’re only responsible for your own lease, and that’s it.
What if I already know who I want to live with for next year? Can I sign a by-the-bed lease with them?
Absolutely. If you already have roommates in mind, we make it easy to live together—even with individual leases. When you apply, just list your preferred roommates on the roommate matching form. As long as everyone lists each other and chooses the same floor plan, we’ll do our best to place you in the same apartment.
It’s all the benefits of a by-the-bed lease—privacy, individual responsibility, peace of mind—plus the comfort of living with people you already know and trust.
Bedrooms are furnished with elevated full-sized beds and mattresses, plus two chests of drawers that can be placed under the bed or stacked to form a traditional dresser and a nightstand. Common areas include a sofa, loveseat, coffee table, end tables, and a dining table and four chairs.
Yes, Campustown is pet-friendly! You’re welcome to bring your furry friend—but we do need to make sure your future roommates are on board. If you’re applying solo, we’ll work to match you with other pet-friendly residents. Or, if you’re applying with your own group of roommates who are cool with pets, even better—just let us know during the application process.
Keep in mind that pet fees and policies may apply, so be sure to check with the leasing team for the full details.
At Campustown, all leases are by-the-bed. That means you’re only responsible for your individual bedroom—not your roommates. Just pick your preferred floor plan from our listings, click “Apply,” complete your application, and sign your lease.
Need roommates? We’ve got you covered. We offer professional roommate matching, or you can request to live with other residents already signed for that floor plan.
Unfortunately, we can’t do anything about personality differences that may arise, but we’ll do our best to enforce the terms of the lease and ensure roommates comply with cooperative living in the unit. Disagreements may arise from time to time, as happens in any shared living situation, but this only provides an opportunity to develop your problem-solving and conflict-resolution skills. If needed, our management staff are available to help mediate larger disputes.
No problem! We offer furnished and unfurnished floor plans for your convenience. When you're searching for your new home on our listings pages, just select the unfurnished filter to get all of our available unfurnished floor plans.
